Halfords Case Study
The Client
Halfords is the UK’s leading retailer of motoring, cycling and leisure products and services.
Through Halfords Autocentres, it is also one of the UK’s leading independent operators in vehicle, servicing, maintenance and repairs.
Having gone through a series of acquisitions themselves they have also acquired and invested in additional businesses (Treadz, Cycle Republic, Tyres on the Drive) which have added to their brand. Their brand is synonymous with Motoring and Cycling.
The Brief
Halfords want to ensure they are the UK’s number one for Motoring and Cycling so are embarking on a circa £60m Digital Transformation to ensure they have a single view of their customer as well as bringing their business divisions together.
Uniting Ambition are partnering with Halfords as they enhance their technology division by circa 40 individuals, that can support this transformation both now and for the future. Uniting Ambition have been presented with several challenges around culture, availability of the top niche quartile talent based in the Midlands and London.
The Solution
Uniting Ambition initially worked closely with the Group IT Director and the Head of Delivery to help to build a high performing team. Working through the key priorities each area of the technology team required talent in the following:
- Head of Engineering
- Integration Lead
- Digital Developers
- Salesforce Administrators
- DevOps Engineers
- Data Architect
- Integration Architect
- Solutions Architects
- IT Delivery Managers
- Scrum Master
- Project Managers
- Business Analyst
- PMO Service Managers
Uniting Ambition have mapped the market out to find the right permanent and interim talent to support this transformation. The project is very much a partnership model, the project has required a search approach, ensuring culture fit, appropriate reporting, managing and co-ordinating the interview process with the hiring managers.
So far we have made 32 hires, with ongoing requirements.
"Uniting Ambition helped us as we
embarked on a large scale transformation project; including a web re-platform, end to end overhaul of our systems, people and processes from internal to customer facing.
We partnered with UA to not only help us to deliver transformation by hiring key talent, but also to build our capability in critical areas such as Salesforce utilisation, cloud optimisation, Agile Engineering & delivery in Architecture.
We chose UA because they deliver without fail, and crucially for us, they work as true partners with complete transparency and team work. They feel like an extension of our HR team and I trust them to represent Halfords.
To date they have provided 32 individuals both permanent and contract to support this important Digital Modernisation programme."
Neil Holden | CTO | Halfords
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