Salesforce Pre-Sales Solutions Engineer

Contract | £600–£700 per day | Outside IR35 | 6 Months+

Remote with occasional UK travel

An established global technology consultancy is looking for an experienced Salesforce Pre-Sales Solution Engineer to support enterprise customer transformation programmes across the UK.

This is a client-facing pre-sales consulting role where you'll work alongside sales, solution architects and technical teams to shape complex Salesforce Service Cloud solutions, lead discovery workshops and help secure large-scale transformation projects.

You'll combine strong Salesforce expertise with commercial awareness, translating business challenges into compelling technology solutions that deliver measurable customer experience improvements.

The Role

You'll work closely with customers to understand their business challenges, assess existing Salesforce environments and design innovative solutions that align with their strategic goals.

This is an excellent opportunity for someone who enjoys combining technical expertise with customer engagement and influencing technology decisions before delivery begins.

Key Responsibilities

• Lead client discovery workshops and solution design sessions
• Shape Salesforce Service Cloud and AI-enabled customer service solutions
• Assess existing Salesforce implementations and identify opportunities for improvement
• Produce solution roadmaps and transformation strategies
• Support RFP responses, proposals and commercial bids
• Deliver engaging solution demonstrations and presentations
• Collaborate with sales teams to win new enterprise business
• Act as a trusted advisor throughout the pre-sales lifecycle
• Keep up to date with emerging Salesforce capabilities and best practice

Skills & Experience

• Strong experience delivering Salesforce Service Cloud solutions
• Previous experience in a pre-sales, solution consulting or solution architecture role
• Ability to engage confidently with senior business and technical stakeholders
• Experience facilitating workshops and gathering business requirements
• Knowledge of Salesforce AI capabilities, ideally including Agentforce, Einstein and Service Cloud Voice
• Salesforce certifications are highly desirable
• Excellent communication and presentation skills

You'll Ideally Have Experience In

• Enterprise Salesforce transformation
• Customer Experience (CX) programmes
• Contact Centre transformation
• Solution architecture
• AI-enabled customer service technologies
• Technical demonstrations
• Commercial bid support
• Enterprise consulting environments

Contract Details

• £600–£700 per day (£700 if you have commercial experience with Agentforce)
• Outside IR35
• Remote-first with occasional travel to client sites across the UK
• Long-term programme of work
• Opportunity to work on enterprise-scale Salesforce transformation initiatives

Salesforce Pre-Sales Solutions Engineer