Zuora Architect/Consultant

Zuora Architect/Consultant

Contract 

Outside IR35

3 Months initially 

Rate: TBC (£500 Plus)

Predominantly remote - 1 day a month in Manchester 

My client are looking for an experienced contractor to conduct a full review and optimisation of our existing Zuora billing and finance platform.

The Role is a hands-on role, requiring a technically strong Zuora specialist to assess the current environment, identify gaps and inefficiencies, and help define and deliver improvements across the platform.

Role Responsibilities

• Conduct a full audit and health check of the existing Zuora platform
• Review billing, subscriptions, renewals, notifications, workflows, and integrations
• Identify configuration issues, technical debt, and operational inefficiencies
• Analyse customer lifecycle journeys and membership communications
• Review how products such as Tastecard are configured within Zuora
• Recommend best-practice improvements across billing and finance operations
• Work closely with Finance, Technology, and operational stakeholders
• Provide both strategic recommendations and hands-on delivery support
• Improve automation, reporting, workflows, and customer notification processes
• Document findings, risks, and improvement roadmap

Required Experience

• Strong hands-on experience with Zuora
• Proven experience reviewing, optimising, or re-architecting existing Zuora implementations
• Deep understanding of subscription billing, renewals, invoicing, and finance systems
• Experience working across both technical and business stakeholder groups
• Ability to communicate effectively with Finance and Technology teams
• Strong understanding of integrations, workflows, and customer lifecycle management
• Comfortable operating in a contractor/consultancy-style environment
• Experience identifying platform gaps and delivering practical solutions

Zuora Architect/Consultant